Découvrez le meilleur restaurantde cuisine fruits de mer/poisson en Lezennes

20/01/2025: I would like to report a disappointing experience that I encountered several times in your establishment. Being a regular customer of your KFC, I was surprised by the unprofessional behavior of one of your managers (in any case she must be the only one), who often seems to lack friendliness towards customers. However, what pushed me to write this message mainly concerns the use of loyalty points at the drive. This is now the second time that I have been refused to use my loyalty points on the pretext that they are not applicable to the drive. However, this excuse seems unfounded, because I was able to use my points without problem in another KFC, also via the drive. This gives the impression that staff, particularly at the drive-thru, are not properly trained or do not want to make the effort to apply this option, which is unacceptable. I would like to remind you that it is not a question of money, but a question of respect for the customer and the commitments of your loyalty program. I will not return to this establishment if this type of problem persists, and if so, next time, I will ask for the complaints log directly. Please take this feedback into account to improve training and the quality of service in this restaurant.

18/01/2025: The friendliness of the teams needs to be reviewed The cleanliness of the restaurant needs to be reviewed The sauces are not unlimited, which is understandable, however you still have to put some in the sandwiches (just to respect KFC recipes) One of the terminals has a touchscreen problem (unless it's because of the grease on it)