Découvrez le meilleur restaurant en Les Billaux
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7,4
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Le Bon Duc
Les Billaux
18/07/2026: Hello.
It's July 18, 2026, and I'm still furious about the terrible experience we had on the evening of July 17, 2026.
When making a reservation through TheFork, it stated a 50% discount on all dishes (excluding set menus) and drinks.
I admit I'm not the sharpest tool in the shed, but I understand what I'm reading. Even today, I checked by phone and I didn't see any restrictions on the applicable discount. This is the first time this has happened to us through the website.
We had made a reservation through the website specifically for dinner with certain dishes.
Finally, we arrived, after a 30 km drive plus a €1.20 toll, only to be told that not all items on the menu shown on the website were eligible for the discount.
They only offer discounts on certain items.
I told the restaurant owner I was unhappy, but he didn't back down. He even dared to say that TheFork clearly states the discount only applies to certain items.
I just checked again, and I still see the entire menu says "excluding set menus and drinks."
I checked the reviews on the website, and wouldn't you know it, I'm not the first person who's been ripped off.
As you can imagine, we didn't stay, we didn't order anything, and we left hungry, having to drive 35 km back without paying the tolls.
Who's paying for our wasted trip plus the tolls there? Me.
We ate elsewhere for less and had a much better meal.
The items he supposedly offers as part of TheFork menu are completely useless to us; we can find them at restaurants closer to home.
There's no point in driving 60 km for a ribeye steak or half a duck breast, or even for a Caesar salad, for example.
This is the first time we've had such an experience booking a restaurant through TheFork.
I wanted to share this very bad experience with you because, according to the website, we supposedly didn't respect and honor the reservation, so it's impossible to leave a review through TheFork.
Who is responsible for our very bad experience?
The restaurant or TheFork for providing incorrect or withheld information?
I don't know the quality of the food, so I won't judge it since we didn't stay.
I'm only commenting on a bad experience in a different context. So, to those of you who book through websites hoping to get a discount, be very careful, and especially ask for written confirmation of your options to avoid an unnecessary trip and disappointment, especially if you have to travel several kilometers...
23/06/2026: I can only give a rating for the restaurant: it was simply incredible! A must-try! The meal was absolutely delicious! One of the best I've ever had. The atmosphere was very pleasant, and the staff were truly lovely. I look forward to returning.
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