Découvrez le meilleur restaurantde cuisine italienne en Yerville
Découvrez le meilleur restaurant sur RestoRanking
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6,2
87 Avis |
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Pizza Chez Vous
Yerville
23/10/2026: Evening of September 9, 2026
Very bad experience, no compensation offered, and a total lack of professionalism!
We received a pizza that was the wrong size. Despite this mistake on their part, they offered no compensation whatsoever. Even worse, the delivery driver had to make a round trip because of this error, wasting his time unnecessarily.
When we called, the person on the phone was very unpleasant, refusing to acknowledge responsibility and unwilling to listen to anything, even though the error originated with their establishment. Making a mistake with an order can happen, but the least they can do is admit their error, remain courteous to customers, and try to find a solution. Here, there was no self-reflection, no compensation offered, and the telephone service was deplorable.
We are very disappointed with this experience and the lack of consideration for customers. We do not recommend this pizzeria given how the problem was handled. The owner should perhaps review some of his staff.
18/08/2026: The pizzas are really good, I always order from there, but the delivery is often late, which I think is a shame.
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