Les meilleurs restaurantsde cuisine japonaise en Montevrain
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Restaurants proches
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6,6
279 Avis |
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Sushi Wasabi 10
Montevrain
26/06/2026: I ordered plain rice, without any sides. I was assured it would be plain rice. When I got home, I noticed the rice contained sides I hadn't ordered.
So I went back to report the mistake and ask for a solution. I was eventually refunded, but this error caused a problem with my children's dinner.
Furthermore, an employee spoke to me in a completely disrespectful and inappropriate manner. I am very disappointed with this experience, especially with the way I was treated.
This happened on June 13, 2026. Just so you know. 😀
21/06/2026: But I absolutely love this restaurant! I often get takeout for work and I'm never disappointed.
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5,6
332 Avis |
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Sushi Oishii
Montevrain
23/05/2026: Avoid at all costs!!! When you complain about rising raw material prices, a lack of customers, taxes... you do everything you can to keep your loyal and regular customers.
I've been a customer for 10 years with orders over €50 each time. When there are mistakes, you have to own up to them: soup too salty, dry rice, salty sauce instead of sweetener, which they put on the rice in excess, thinking it was sweet, making it inedible.
The manager remained unmoved by my complaint, like, "So what?" No respect for his regular and loyal customers. After this unpleasant experience, I prefer to eat elsewhere and seek out respect for the customer. Money doesn't grow on trees. We don't just pay for food; we pay for quality service, respect for the customer, and recognition of our loyalty. The mistake isn't the customer's, but the person preparing the food. Own up to your mistakes...
19/02/2026: After ordering from this restaurant, I unfortunately suffered from food poisoning. A very difficult night…
I absolutely do not recommend this establishment. If you value your health, avoid it.
The quality and freshness of the food clearly need improvement. A hygiene inspection would be very welcome.
Extremely disappointed by this experience.
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