Découvrez le meilleur restaurantde cuisine moyen-orient en Saint-Amand-Les-Eaux

18/02/2026: Passing through the Amandinois region, we have been staying at this hotel since it opened 18 years ago. In our booking email, we specified that we wanted a quiet room because after a 9-hour and 40-minute drive and a very late bedtime, we naturally wanted to rest. Unfortunately, we were woken at 6:15 a.m. by incessant machinery noises. Angry, I went to reception where I was informed that there was a major problem with the elevator. I also expressed our dismay regarding the cleanliness of the bedding (photos attached). Information about our unfortunate situation was supposed to be passed on to management, and we were to receive an email. It has now been three weeks, and we haven't received any response. I haven't asked for any compensation, but it would have been reasonable to at least receive a sincere apology! I will take the time to send your management a video where the noises of the elevator mechanisms are clearly audible, along with photos of soiled and moldy pillows and sheets. This is completely unworthy of an establishment in your group, whose director, Mr. Partouche, I knew personally from his original Casino in Saint Amand. He would not be proud of this situation…

16/02/2026: Having traveled a long way to enjoy the Valentine's Day show, I must admit my disappointment, despite the belly dancer's efforts. The atmosphere simply wasn't there, and the screens showing rugby and basketball matches were completely out of place on an evening dedicated to lovers.