Découvrez le meilleur restaurant en Puiseux-Pontoise
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6,5
2565 Avis |
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McDonald's
Puiseux-Pontoise
28/09/2026: Yesterday I visited Madonald at 8:30 pm. I had a very bad experience with the manager and his name is TOM. He doesn't know how to speak with customers, and he is speaking very rudely and loudly, and he is not listening to what I am explaining. I paid 3 Menu on the machine, but I didn't receive the receipt and I thought payment was not successful, so I paid the 2nd time 14.95 euros. When I checked my bank stamen I paid 2 times so I asked the person to refund the amount, but he didn't refund the amount, and he said very rudely it's my mistake hence he won't refund the amount, I am very sure it's not my mistake, problem with the machine, I showed the machine, its broken where bill coming out and his name Tom, and he is the manager of the that MacDonald and he said that he is's not my responsibile to check machine, and he is very rude, and he is not giving respect the to client, I visited many macdonald in France this is the first bad experience. Tom is not a nice guy, and he doesn't know how to speak with customers.
finaly he didnt refund my 14:95 euro. Tom is very rude person and he dont know how to handle customer and how to speak with cutomer.
28/09/2026: Quick, fresh, and efficient.
Excellent reception staff, thank you.
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