Au Ballon Rouge sur Saint-Germain-En-Laye

18/05/2026: We discovered this hotel by chance with a last-minute booking. I have rarely experienced such high-quality service from every single staff member we encountered, which shows it's a deliberate policy of the establishment. We were stuck on the highway, arriving at 10 PM instead of 8:30 PM; we were expecting a quick room service, but the kitchen staff offered, without us even asking, to welcome us to the restaurant where we enjoyed a very fine dinner served by a kind and charming head waiter. The very green setting near the forest is lovely and offers a real change of scenery. The room was very comfortable and unique. Note: if you type "hotel cazaudehore" into Waze, it will take you to the center of Saint-Germain-en-Laye; you should type in the address or just "cazaudehore".

10/05/2026: This hotel is wonderful. Whether in the hotel or the restaurant, all the staff were very efficient and responsive, and we truly felt their hospitality. We were able to completely relax. The restaurant also had a great atmosphere, and the food was delicious. If there's one area for improvement, it would be the wine service: after the first glass was poured by the staff, we had to refill our own glasses because the servers seemed very busy. With an additional person in the dining room, this kind of small detail would undoubtedly have been better handled, and the experience would have been even more enjoyable.