Au Bonheur des Gourmandises sur Tours

I don't usually write Google reviews, however, I couldn't help but notice that the working conditions imposed on the saleswomen are deplorable during this heatwave. Between the saleswoman who could be heard vomiting, the two pathetic fans meant to serve as air conditioning, and the staff visibly affected by the heat… This is also evident in the products (pastries that are dry and lack butter). I find it disappointing to make people work in these conditions; the shop's opening hours should be adjusted to the weather conditions to better protect the health of the employees. All of this does not reflect the reputation this bakery enjoys.

We got a take-away of croissants and viennoiseries for a quick breakfast paired with espresso in our hotel room. The chausson aux pommes was amazing (so flakey, buttery, great apple flavor) so it gets 5⭐️s). The croissant and pain au chocolate were 3⭐️s, because it felt dough-y. Thankful to have a nice boulangerie open early on a Monday! Psst…as a visitor we found it a bargain to buy these for ~6€ total. 😉

I went this morning. I bought a croissant, which was pretty good. I also bought an Easter nest that was supposed to be praline, which is what I asked for. And she puts just one cake in a box meant for four. But when I ate it, I ended up with a coffee-flavored Easter nest, and I hate coffee desserts. And the Easter nest wasn't fresh; it tasted like it had been in the fridge and been sitting around for a while. And a major problem: the cashier touches the products with her bare hands. When you're handling money, you can't just touch the products too. A serious lack of hygiene. Next time, use tongs.

Best bakery in Tours Always top-notch

Fantastic experience at this bakery tucked away on a street corner in Tours 😊.... I loved the variety of products, especially my personal favorite, the Khorasan bread, recommended by the saleswoman after some stomach issues 😌... I highly recommend it, it's amazing 🍞.. The staff were incredibly welcoming and professional. Thank you... I highly recommend it... 🥐🥖

The bread was very good. This morning I received a very warm welcome early in the morning from a very friendly and smiling young woman! It really brightened my day.

I come to this bakery very often and the products are excellent! However, I've noticed that the service is a bit lacking... and that's because of one of the saleswomen (a heavyset blonde with glasses) who, instead of helping her colleagues, spends her time chatting, making phantom sweeps, or just being on her phone while her colleagues (all very welcoming) are working themselves to the bone. I've noticed, though, that she hasn't been there for a while now, and I don't think the shop is any worse for it!

Excellent products and service. The quality is there, everything is fresh, and the shop is clean. I'm taking off one star for two reasons: the price, which I find really high, and the limited selection of vegetarian snacks. You quickly get stuck in a rut with the salmon sandwich, the brie sandwich, and the focaccia. If you could improve this, then it would be a 5/5!