Au Bureau Besançon sur Ecole-Valentin

I had to change my meal three times before one was finally available… My daughters had to send their salads back because they were missing the prosciutto…

Nice place to have a drink or a bite to eat.

We had a fantastic time in a wonderful atmosphere, with impeccable service and delicious food!! A huge thank you to Jérôme, who was as efficient as he was friendly, always smiling and showing admirable patience, even with difficult customers 😉 We came once, but definitely not the last!! I highly recommend it

We're regulars there, but this time we booked online for 10 pm. The service was incredibly slow. We ordered 12 platters as starters, then the main courses. After a while, two of the main courses arrived, and to our surprise, we asked where the starters were. The waiter told us that, given the time, they were sending everything out at once. The main courses arrived piecemeal, taking 25 minutes for everyone to be served. So we cancelled the platters since some guests had already finished eating while others were just starting. Finally, for dessert, we were told that if we didn't order before 11 pm, we wouldn't get any. We've never seen anything like it, so we ordered dessert while we were still eating our main courses. Then came the "café gourmand," which wasn't very indulgent, consisting of three mini pastries. Again, we're not used to that kind of thing there. Finally, we mentioned the problems to the head waiter who was taking our payment, and he didn't even offer an apology. He just mentioned that he works with children and that he would speak to them about it. Anyway, we won't be going back anytime soon, which is a shame.

We were served by Lucie, who provided excellent service. Cheerful, pleasant, and in good spirits, she was professional and attentive to our needs as customers, making sure we had everything we needed. She should keep up the good work.

I stopped by on Friday and was served by Jérôme the bartender, who was very friendly and a master of cocktails. If you ever go to the bar, ask for Jérôme.

I made a detour to this establishment yesterday and I was very satisfied with the quality of the service, the welcome, and the food. Special mention to Jérôme who greeted me and made my experience enjoyable. If I'm ever in the area again, I'll gladly return. I highly recommend it.

Friendly servers. Tasty food. Fast service.

202511: Met expectations. Quick and efficient service. 20221107: Met expectations. 20180726: Quick service. Good salad. Quite noisy, though.

To echo another comment, the bald cowboy is incredibly pleasant; some of our friends had already experienced the same situation with the same person. The food is pretty decent, the setting, and the waitress saves the day.