Au soleil d'or sur Metzeral

10/09/2024: Minimalist welcome, the receptionist is not smiling and takes you from a high chalet to the others and no barrier to secure the dog even though he was warned and the bed was hard even with a mattress on it. On the other hand, a welcoming and smiling restaurant with tasty and hearty dishes.

03/09/2024: As soon as we arrived, the welcome was very friendly. The place is well located even in summer when it's 30 degrees the temperature drops more quickly in the evening and that's ideal. Spa, sauna and hammam but hey the swimming pool should be a few degrees warmer. Peaceful and quiet place with areas for hiking and a beautiful view. The accommodation is well appointed, particularly the one above reception. All the appropriate equipment such as standard accommodation. But considering the price per day, the apartment is not clean. The housekeeping is not done properly, is it normal to have brown socks? Upon arrival it is far from optimal, some walls are crumbling with tapestry coming off. Steakers to cover possible stains on the walls. A horrible smell coming from the small bathroom is not your simple air freshener that will correct the problem. We are promised large double beds, but ultimately 2 single beds are a lie. The terrace is on the verge of collapsing wobbly and you walk sideways on one side and lift the opposing side. Do not lean on the railing as you risk falling through. Dirty terrace with flower petals everywhere. Wobbly dining table. The windows are dirty. Otherwise I really enjoyed my stay. Point to review: • Cleanliness in general • The smell of the small bathroom • The Dangerous terrace • The renovation of rooms that shocks at first glance I hope that my opinion will be used to improve the opinions of future customers. Important to respond to your answer, we reserved on booking. And the description said 3 double beds and not single beds.