Bistrot des Hauts de Loire sur Onzain

An extraordinary residence! The quality of the welcome, the services, and the setting are simply exceptional! A magnificent forest estate, like a jewel box surrounding what I hesitate to call a hotel. Here, the art of French hospitality is truly embodied.

A wonderful place for relaxation and walking.

Truly a 5 star Location! Exceptional staff, service and amenities! Very relaxing! Highly recommend! You will not be disappointed!!!

The pros: The castle is magnificent, as are the surrounding grounds. The setting is truly exceptional. The staff is pleasant and welcoming. The rooms are tastefully decorated and in harmony with the surroundings, making for a visually very pleasing stay. The cons: Unfortunately, we were disappointed on several points. Our room had a strong chemical smell, which was very unpleasant. Furthermore, the bathtub didn't drain properly, making the experience rather unpleasant. Breakfast was also disappointing, with limited choices and some unappetizing items. The prices for drinks are hard to justify: €18 for a spritz by the pool, for a rather mediocre cocktail that didn't live up to the price. Finally, our departure was poorly managed. Since check-out was at 11:00 AM, we received two calls at 11:15 AM reminding us, when we were simply waiting for our luggage to be collected. This was perceived as pushy and impolite. Despite our comments, no goodwill gesture was offered, which leaves a disappointing final impression given the expected standard.

An exceptional weekend at Les Hauts de Loire! From the moment we arrived, we received a warm and immediate welcome. A delightful surprise awaited us with a room upgrade, accompanied by thoughtful touches that made our stay even more special. The place is absolutely charming, peaceful, and full of character, perfect for a timeless escape: swimming pool, tennis court, spa, and a beautiful sunny terrace. In the evening, we dined at the hotel's bistro and savored a matured ribeye steak… simply perfect: expertly cooked, melt-in-your-mouth tender, and bursting with flavor. An experience worthy of the Relais & Châteaux reputation, where every detail is meticulously attended to. We left completely won over and with only one desire: to return!

Our first visit to the hotel was in the late 1980s and we keep coming back! Facility, location and staff are first class. Best place to stay in the Loire Vally!

Top-notch staff, very pleasant site, quality accommodation, and an outstanding breakfast.

3-day stay for Easter weekend Outstanding staff Perfect

We had a wonderful time at your establishment. We've been before and we'll be back. Thank you and well done!

Relais & Châteaux hotel, restaurant, and spa. Spacious and very pleasant rooms. The room service, both in the hotel and the restaurant, is excellent. The atmosphere is peaceful. The grounds offer opportunities for walks around the outdoor café, the swimming pool, and the tennis courts. The park is wooded and features a large pond where squid swim. The park's fountain is magnificent. The hotel's buffet breakfast is delicious and plentiful. Everything is designed to ensure a moment of calm and serenity.