Boulangerie Marie Blachere sur Cergy

The price-quality ratio is good. However, the cashier service needs improvement. Customers are expected to pack their own bags, which are simply placed carelessly on the counter each time.

Honestly, you really need to review the training of some of your saleswomen, especially the one with glasses: she was a complete disaster. We really felt like we were bothering her. The way she spoke to customers was very unpleasant. We simply asked for a sandwich, she didn't offer us any set menus, and before we'd even finished speaking, she was already trying to charge us. When we got to the register, I asked for a receipt. She told me it wasn't possible because the printer was out of paper… right after she'd taken my payment. I specifically asked for the receipt just before paying. She could have told me beforehand that there was no more paper to print the receipt. Otherwise, I simply wouldn't have bought anything. I find this unacceptable, especially since she didn't even try to find a solution to the problem. Fortunately, her colleague took charge and resolved the issue in a minute. Thank you to her! She explained that a refund wasn't possible since I had paid by credit card. Eventually, she found a solution and, to apologize for the inconvenience and the wait, she even gave me a small gift. Thank you again to her for her professionalism and customer service. I'm still giving 4 stars, because thankfully there are some professional salespeople who have a good sense of customer service. However, some people really need to improve their customer service and interactions. Thank you.

Bakery with a professional, friendly, and welcoming team – a real pleasure! The manager is radiant, and Mustapha is super nice; his pizzas are delicious. Well done to the whole team!

A cold and curt welcome. Service that was clearly top-down...

Few options available, perhaps because it's located at a gas station. But it doesn't have the same variety as other stores of the brand.