Casino Cafeteria Merignac sur Merignac

Very good coffee, served with a smile

My experience is magical every time. You could even write a poem or praise for this shop, but there's no need. Just thank you will suffice. But the shop behind it, what makes this place so special, is the staff who welcome us with a big smile and a humanity that you might not find elsewhere. The tea is very good, and I haven't tasted the chocolate yet, but I've already shared it ☺️

I had a wonderful time there with Caroline. I highly recommend the Kopi Luwa. It's intensely flavorful! Looking forward to the next time, thank you for everything!

I received excellent service and advice from Maxence; I highly recommend him.

I went last week and I wasn't disappointed at all! The staff recommended several classic and premium coffees that perfectly matched my tastes. A fantastic find!

So I'm removing two stars. As a very good customer for several years, I'm very disappointed because today I realized that a tea I bought was priced at €235, but I had already left the store. So I wanted to exchange it given the price! A tall, thin, dark-haired salesman with very long hair literally told me no! So I asked for a refund, and he also said no! The person who served me, a lovely little man with a small, pointed mustache, was very upset that no gesture of goodwill was offered. He even asked this person for a small discount voucher for next time, but again, he categorically refused. The poor man even offered to make me a coffee at the end, and this person again said no. I find this inconceivable for a regular customer, and I can tell you, you only need to look at my account to see how much of a valued customer I am. This person has absolutely no sense of customer service. Thanks again to the young man who served me. A very good young salesman, in any case, but the other one... Thank you!