Chateau des Comtes de Challes sur Challes-Les-Eaux

I enjoyed my meal at the restaurant. The atmosphere and setting were pleasant. I recommend the place.

Introductory wine tasting in a very friendly group of 4 (or more upon request at reception)

We hosted A&A's wedding at the château. It was a great success: a perfect cocktail hour, discreet servers who mingled with the guests, and a superb dinner. And above all, a fantastic reception team, especially Estelle. Our children organized the wedding with the team, and they were thrilled. In short, go for it! The view is breathtaking and the rooms are very comfortable.

We slept and ate very well. The chef was excellent, offering refined and carefully prepared gourmet cuisine. The pool was pleasant, but it was crowded on weekends due to many events.

A very disappointing stay despite a good restaurant and a decent room. During a sweltering weekend, the air conditioning wouldn't work. After almost an hour of trying and a trip to reception (no one answered the phone), I was initially told there was a "general breakdown." The next day, the story changed: the air conditioning simply hadn't been turned back on by management. Yet I had booked and paid for a room with air conditioning. Despite spending over €350 at the hotel (room, restaurant, breakfast), no compensation was offered, not even a token gesture. The problem isn't so much the lack of air conditioning as the complete lack of business acumen and customer consideration. Very disappointing for an establishment of this standard. It's a shame because the setting and the restaurant deserved better.

We had a wonderful stay! A big plus was the wine tasting.

We stayed at the château on Saturday, May 24, 2026. A truly beautiful establishment! The highlights: - Unique rooms/decor - Pleasant swimming pool - Superb setting/really charming château grounds - High-quality meals - A very peaceful wedding on the evening of our stay! (So I imagine it was well-managed?) - Efficient staff in the dining room/bar. Things to improve: - No air conditioning in the rooms (it must have been 28°C). We were told at reception on Sunday morning that this was "normal," the system was in winter mode (on a hot May 24th, forecast for at least a few days...). Note that I tried several times to turn on the system, and it never switched on, even in heating mode. No compensation was offered ("we can't do anything, no manager is present") / no willingness to understand the issue (for this price). - Dusty headboard. - The check-in/check-out process is slow and quickly becomes complicated... We were asked for information we had already provided (we had a Wonderbox voucher). In short, a few minor things to correct, admittedly not important, but at €400 a night (half-board included), we expect more!

We had a wonderful time as a couple, enjoying a couples massage and dinner at the restaurant. From reception to the restaurant, the staff was very professional. Well done to everyone! We will be back.

A hotel of exceptional quality, as is its staff. The service is incredibly attentive to its guests. The cuisine deserves a Michelin star, and the wine list is outstanding. And the head waiter has the utmost hospitality.

A truly wonderful experience visiting the cellars. The explanations were precise and detailed, and the sommelier was very welcoming, professional, and extremely friendly. We will gladly return. Thank you for this wonderful experience. I highly recommend this place and its equally fascinating history. Congratulations to the family who have breathed new life into the château since its purchase in 2002.