Chez Les Ducs sur Nantes

21/09/2024: I ordered a wedding book. The book is of very good quality. The service at the top. Fast shipping. Very good advice. The book is beautiful. I highly recommend. Go ahead with your eyes closed!!!!!!

20/09/2024: Modification: after an Xth call, I finally got someone on the phone... so I raised my rating from 2 stars to 3 stars... but it remains very fragile... I stand by my position and still don't really recommend... -- It's all good when it's going well...but if their customer service exists (which I sincerely doubt), then it's definitely the worst I've ever had. This is the evil of online sales on the internet: we make a pretty site, we put photos of smiling babies, but in the end there is nothing behind it in terms of customer service when we need it. Example: the telephone number does not address anything: 1. we encourage you to send an email (unless it is urgent) and we say goodbye, then 2. we are on hold (since I consider the problem urgent) , and in the end it hangs up. Please note: I have tried to call at several times and on several different days, and it is always the same. I even called at 10 a.m. sharp (at opening), and nothing changed. To summarize, if your order is not important, yes, place an order here... if your impressions matter to you, move on because in the event of a problem, NO ONE is there! This kind of operation disgusts me. In short, I'm moving on!