De La Bouche A l'Oreille sur Clermont-Ferrand

19/09/2024: Great experience!!!! I love their tenders

14/09/2024: We regularly visit this restaurant with friends, colleagues or family, and it is always a real pleasure to be there. The establishment has a particularly attractive and warm atmosphere, which makes it an ideal place for any type of meeting. Additionally, the restaurant is well located — in an accessible location, not far from public transportation stops, making access much easier for many customers. In the past, everything in this restaurant was impeccable: the quality of the dishes, their presentation and the service always met our expectations. However, recently we have noticed some changes that concern us, and we would like to respectfully bring these to your attention. First of all, the presentation of drinks and dishes has become less neat. For example, juices, which were once served perfectly chilled, are now often lukewarm, detracting from the experience. Similarly, Pepsi is served with less gas, which alters its taste. As for the dishes, their presentation, once neat and appetizing, has unfortunately lost its refinement. We also noticed a reduction in the portion of fries: even when ordering a large portion, we now receive less than before, which is disconcerting. Additionally, on particularly hot days in summer, it can be quite stuffy inside the restaurant, which creates a less pleasant atmosphere and makes the experience less enjoyable. An improvement in air conditioning or ventilation would certainly be appreciated to improve customer comfort. We would like to express our deep respect for your establishment, where we have always appreciated the quality of the service and dishes. However, we hope that these observations will be taken into account in order to restore the level of excellence that has made the reputation of this restaurant. We are confident that with these small adjustments, your establishment will remain a pleasant and welcoming place where we will always be happy to return.