Instants d'Absolu sur Chavagnac

This review is not about the location itself, but rather about our mixed feelings regarding the handling of unforeseen circumstances and cancellations. We would have loved to experience this establishment, but an unforeseen setback on our journey unfortunately prevented us from reaching our destination. During the booking process, a computer glitch prevented us from paying by credit card, so we paid by bank transfer at the time of booking. Therefore, we didn't have credit card insurance, and in the rush, we paid without purchasing the additional cancellation insurance offered on the website... (unusual for us, as we normally use credit card insurance). We understand that the cancellation was made on the day of our arrival, and we apologize, but these were indeed exceptional circumstances. We would have appreciated a gesture of goodwill to postpone our stay, or a partial refund. This is regrettable from a business perspective, and unfortunately, it doesn't make us want to visit this establishment again in the future. This doesn't detract from the kindness and courtesy of our email exchanges, but it's simply a business approach that could perhaps be improved in the future with more understanding of exceptional situations. Just a suggestion for improvement. Best regards

A quick review to describe our stay. Our room was beautifully decorated and comfortable, the surrounding landscape is magnificent and soothingly peaceful. We highly recommend it if you're looking for a break from your daily routine! Special mention goes to Laurence and Daniel, who take excellent care of their guests. The restaurant is a must-try if you'd like to discover original dishes made with fresh, local ingredients!

A rare find in the heart of unspoiled nature. Laurence and Daniel are lovely. Perfect for a weekend getaway. There's only one room with Wi-Fi, so you have to let go. A very enjoyable time. Thank you for adapting the menu after our 14 km hike.

A superb 2-night stay with my husband in February in the Moonwatcher room. The bed overlooks a large bay window with a view of the lake and the sky. The welcome was excellent, the meals superb, and the interactions with the owners perfect. The spa is very pleasant.

A large farmhouse seemingly lost in the middle of nowhere. We were lucky enough to discover it covered in snow, and it was magical: total tranquility, the feeling of being alone in soothing nature. The welcome was warm. The spaces are all beautifully decorated, combining authentic charm with luxurious touches... from quality decor and a clean, well-equipped spa to a gourmet surprise meal served by the fireplace. A wonderful, rejuvenating getaway!

Thank you for these unforgettable moments! Everything was perfect!! I highly recommend this magical place! Daniel and Laurence are two charming and lovely people; I'm so glad I met you! Looking forward to seeing you again!

A haven of peace to discover, where calm, luxury, and serenity intertwine, not to mention the empathy, generosity, and smiles of Laurence and Daniel. We won't forget the hot tub overlooking the lake, the sauna, the delicious meals by the fire... We leave this magical place, a moment of pure bliss, with heavy hearts... We'll definitely be back...