15/02/2026: Very warm welcome, super friendly and welcoming staff, very polite.
07/01/2026: My wife and I stayed one night at the hotel on our way back from our New Year's holiday. The hotel's location is truly excellent in relation to the center of Chalon, and we were able to easily walk around and explore the old town. The hotel's facade is superb, and we received a warm welcome upon our arrival on a Sunday afternoon. The two young women at reception were very pleasant, smiling, and incredibly kind; we appreciated them very much, as we did all the staff. We were shown to room 8 on the first floor, which faces the corner of the building. The corridor leading to the room door was far too dark, and I had trouble figuring out how to use the key card because I couldn't see anything. Once we had light from our phone, we entered the room, which was quite spacious but had a rather old-fashioned look. The room and bathroom were spotless, which was great, and the bedding was in excellent condition; we slept very well. However, if I may make a few comments, the whole place really needs refreshing. The few old pieces of furniture in the bedroom need to be replaced or customized, as does the very dark closet, one of whose doors leads to the bathroom. A coat of light paint to brighten up the room wouldn't hurt. The same goes for the bathroom, which dates back to the 80s with old pink tiles that are chipped in places and a bidet that you wouldn't find anywhere in a 4-star hotel anymore. I did appreciate the separation of the toilet from the bathroom.
Positive points:
- The hotel's location and facade
- The very friendly and helpful staff
- The cleanliness of the room
- The excellent condition of the bedding
- The buffet breakfast
Negative points:
- The corridor leading to the rooms is too dark
- Room 8 is outdated (wall lights, bedside tables, etc. need replacing)
- The light switches and electrical outlets (not many) need replacing
- The bathroom and toilet need renovating
- The bathroom shutters are closed all day for privacy, I suppose, which isn't ideal.
This establishment wouldn't take much to become truly exceptional, but it isn't at the moment, hence my rating of 4 instead of 5.
We nevertheless enjoyed our stay and would gladly return on our next visit to the city.
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