A great discovery regarding how to choose your ingredients in your burger (or other dish), and they're high quality; I appreciated it as a change from "classic" fast food.
I ordered a build-your-own hamburger and added foie gras, but it wasn't charged, so I arrived at my table without it. My iced tea was no longer good, and neither was the Oasis. The fries with parmesan and fried onions were the same as my father's...
There was no vinegar in my partner's salad.
Really disappointed. And this isn't the first time this has happened to us.