I just went back to the KFC in Houdémont. I was there 6 months ago and everything has completely changed since then: a great new manager and fast service 👍🏽
Excellent experience at the KFC in Houdémont! The new manager is truly fantastic: tall, helpful, welcoming, and very competent. He takes the time to properly care for customers and always has a warm smile. It's a pleasure to see such a professional and pleasant manager. Well done to him and the whole team! ⭐️⭐️⭐️⭐️⭐️
I just tried the KFC in Houdemont and frankly, the service was superb, the employees were very helpful, especially the tall one. For me, it's the best in the area along with the one in Essey.
I placed a family order on July 14th at 8:02 PM.
The positives: Despite the restaurant showing the World Cup semi-final and the parking lot being packed, I managed to find a spot quickly. The order was prepared promptly, with a wait of just over 8 minutes, which is acceptable. The server was polite, no complaints there.
The negatives: One fry was missing from the four meals. This is especially noticeable when it's not busy. There were no napkins in the bags, which is quite inconvenient, particularly when you're eating chicken tenders. Some of the packaging was starting to open, but nothing leaked or spilled.
In short: Fast service, but a lack of attention to detail in bag preparation spoiled the experience.