La Bergerie sur Bonnieux

L’endroit est fabuleux, la cuisine savoureuse et le service agréable. Cet endroit est à recommander très largement et mériterait ses 5 étoiles … … mais un incident fâcheux a gâché notre fin de dîner : lorsque le WIFI du restaurant tombe en panne - interdisant le règlement par cartes bancaires des clients ne résidant pas à l’hôtel - le restaurant se met en mode panique … le vin commandé n’arrive jamais, plus de service pour proposer des desserts, nous écourtons la fin du dîner… dommage pour le restaurant, car nous avions encore au bas mot une centaine d’euros à rajouter à notre addition. Dès le lendemain, le restaurant avait mis en place un paiement sécurisé à distance : comme nous sommes honnêtes nous avons réglé immédiatement. Deux conclusions à méditer : - le service au client est malheureusement passé après la résolution infructueuse du problème informatique que l’équipe sur place n’a pas géré au mieux - aucun geste commercial n’a été proposé pour symboliquement remédier au dysfonctionnement Cet incident et sa gestion ne nous paraissent pas dignes de l’excellence du Groupe Beaumier ! Mais nous reviendrons avec plaisir tant le lieu est magique.

Great hard product, but the soft product is seriously lacking.

Très belle table dans un cadre bucolique. La cuisine est régionale et de saison, préparée à la cheminée. C'est un régal. Nous avons également pris des cocktails aux saveurs de basilic qui éveillent vos sens. Le service est irréprochable et fort sympathique. Nous recommandons cette adresse.

An exceptional place! Great and thank you for the welcome!

Bravo, wonderful meal, the service is very friendly, the site is magnificent. I recommend this restaurant.

Very extraordinary resort above Bonnieux - pure luxury. Exceptionally good staff - all wishes are fulfilled, very good electronic communication from the moment of booking and throughout the entire stay. Very good rooms (No. 202 with a quiet outdoor terrace is highly recommended). First class room service - towels are changed twice a day if dirty. Very tasty breakfast - plenty of staff. The spa could be a little bigger, there is actually only a hammam (steam sauna) and a Roman bath - but here too everything is very elegant and exceptionally clean and great service (e.g. chilled iced tea) - As a little tip to the reception - the daily offers, for example Example painting course should be communicated again the day before at breakfast so that you are reminded of the offer and can book. All in all, a place of longing to feel good. THANK YOU 🙏

Great time spent in this establishment! The welcome and the overall service are top notch!!! I'll be back!

An absolutely stunning, picturesque hotel. The decor in the rooms and bathroom sinks are incredible. Inter design is pleasing to the eye. There are a few minor details to fix to improve: THE LOCKS. Many guests including myself had trouble inserting the key and locking/unlocking the door to our rooms. I had to give up and leave mine unlocked at one point. Under the toilet, the original packaging sticker is still there and noticeable. The cord to the TV could be hidden behind, for example, a large vase or decor piece. My father’s room (same as mine) had nuts at the bar but mine did not. Just running through what a guest would do, from beginning to end in detail will catch these small details.

An excellent time spent at the Bergerie A very special note to Alix for her warm and very professional welcome!

Great experience. Amazing views and friendly staff. Had a bad experience and poor service at La Bergerie but Bastide made up for it. Hotel was fantastic.