We have stayed at this hotel several times with our two daughters and we are always just as satisfied! Each time, everything is perfect: the welcome, the cleanliness, the comfort of the rooms, and the quality of the service. We feel right at home, which is truly wonderful.
A huge thank you and special praise to Kamel and Serge, who are absolutely fantastic. Always smiling, professional, attentive, and responsive, they really make all the difference. Their kindness and availability make each stay even more enjoyable.
It is largely thanks to them that we return with such pleasure. We wholeheartedly recommend this hotel and we will definitely be back!
Plus de commentaires
dans Google
Meryame Abdennebi
.
11 février 2026
10,0
The service wasn’t really good
The food is really bad will not recommend to eat there.
The room are good and the ski shop is also good
Plus de commentaires
dans Google
שירה ביטון
.
10 février 2026
6,0
A truly fantastic hotel right on the slopes.
The hotel's decor is modern and welcoming, done with great taste.
We tried the shuttle to the center. It was incredibly convenient.
The room was very spacious with a magnificent view of the slopes. It was also well soundproofed. The bedding was comfortable, and the bathroom was large. It's a shame the heating couldn't be adjusted, as it got very hot at night.
All the staff were very friendly, smiling, kind, helpful, and attentive.
Regarding the three restaurants:
At La Laiterie, they could perhaps offer more typical Savoyard dishes to provide a wider selection, but we enjoyed the very generous portion of the meal.
At Altayaki, we were disappointed with the meal. However, we did discover several different sakes.
Casa Alta: a very good restaurant.
We ate very well; the dishes were delicious and plentiful.
The snack bar: we tried it once and were really disappointed. Even though it's just a snack, the taste wasn't up to par considering the price.
The bar: the cocktails were very good, but we felt they were missing more classic cocktails, both alcoholic and non-alcoholic. As for the price, I'm sorry, but €23 for a cocktail and €15 for a non-alcoholic one is outrageously expensive. On our last night, I ordered the cocktail of the day, which had more ice than cocktail... I took one sip and that was it.
Breakfast: very good, a wide selection with fresh products.
The spa: a large pool extending outdoors, but unfortunately the cover for the outdoor area is always down (almost at the water's edge, or even lower). We were told this is normal to prevent cold air from getting in and that we have to walk underneath... but if you don't want to get your hair wet, you end up not being able to enjoy the outdoor space. As for the jacuzzi, they should find a way to prevent everyone staying at the hotel from using it. Many people just hang around without paying attention to what's going on around them.
The ski shop: really great! Large, heated, and secure lockers for each room. We rented our child's skis there, and they weren't any more expensive than elsewhere.
In short, we had a very good stay despite a few negative points, but that won't stop us from coming back.
Plus de commentaires
dans Google
Elodie CHATAIN
.
10 février 2026
10,0
Amazing 5 star hotel very welcoming and not stuffy ski in and out and rooms are fantastic
Plus de commentaires
dans Google
I khan
.
09 février 2026
10,0
This is our seventh time here and it was incredible. Thank you to Noa for her service, it was perfect. We will be back.
Plus de commentaires
dans Google
עמית
.
04 février 2026
10,0
Thank you for this incredible stay at Altapura. Thank you for Noa's professional service. I highly recommend the hotel and restaurants. It was perfect.
Plus de commentaires
dans Google
yarin agami
.
04 février 2026
10,0
Incredible stay, thank you for everything. Special mention to Thibault and Noa for their welcome and service. The restaurants are top-notch, excellent service, fantastic. Thank you for everything!
Plus de commentaires
dans Google
Eran Nacmias
.
04 février 2026
10,0
The hotel is well located and very welcoming. Nicolas and Olivia, as well as the entire team, gave us a very warm welcome. We ate very well.
Thank you for the hospitality.
Plus de commentaires
dans Google
GERALDINE Feuvraye
.
04 février 2026
10,0
Excellent restaurant, we had a fantastic meal at Alta-Yaky with friends! Our two waitresses, Noa and Marine, gave us great recommendations. I highly recommend it; a wonderful discovery of Asian flavors, expertly prepared!
Plus de commentaires
dans Google
Kristell Pennot
.
03 février 2026
10,0
A huge thank you to the Altapura team for their professionalism and expertise in the restaurants!
Thank you for this wonderful experience 🫶🏼
Plus de commentaires
dans Google
margaux massard
.
03 février 2026
10,0