Superb hotel, with good service and a great team
Plus de commentaires
dans Google
Mathieu Rey
.
05 mai 2026
10,0
Positive points:
The hotel is a manageable size, with relatively spacious rooms. The toilet is separate from the bathroom, which is a plus. The breakfast is good. The pool and gym are also pleasant.
Negative points:
We stayed for 3 days and 2 nights, and our keys were deactivated after two days without any explanation, which is incomprehensible.
There is no trash can in the toilets—a first for us after many hotel stays.
The hand sanitizer was not replenished, and several standard items for a 4-star hotel were missing: no glass in the bathroom, no makeup remover pads, and no usual toiletries kit.
The same applies to the amenities: no umbrella or iron.
Regarding water, only a small, non-returnable carafe is provided, which is inconvenient.
When the manager told us that this met the “Mercure standard,” it raised questions: is this standard lower than what we expect from a 4-star hotel? If so, we will consider avoiding this chain on our future trips, as it falls far short of our expectations.
We understand that significant investments may be made in wellness or spa facilities, but this should not come at the expense of basic, expected services.
Finally, one particularly inconsistent point: the presence of a sticker stating “do not flush down the toilet” (with a bin supposedly available near the sink)… when, in fact, there is no bin in the toilet.
Plus de commentaires
dans Google
weijia DONG
.
05 mai 2026
6,0
Clean room and very comfortable bed, excellent breakfast, friendly staff, and a very good spa.
Located near the city.
Plus de commentaires
dans Google
Angele Seveau
.
03 mai 2026
10,0
Excellent hotel, a 10-minute walk from the city center. We enjoyed the facilities and the pool. We only wished there had been a restaurant for rainy evenings.
Plus de commentaires
dans Google
Rony Chaghouri
.
03 mai 2026
10,0
Good Mercure as could be expected, but rather noisy. Some insulation problems. Running or crying children in one of the adjoining rooms or corridor reverberate seriously. More a construction issue than anything else. Friendly personnel.
Plus de commentaires
dans Google
Danny Mertens
.
02 mai 2026
8,0
Superb hotel, very welcoming staff, clean, spacious, and well-equipped rooms. The breakfast is varied (hot and cold) and includes fresh fruit... despite the room price increase, we highly recommend it.
Plus de commentaires
dans Google
veronique remoussin
.
27 avril 2026
10,0
A lovely, quiet hotel located slightly outside the center of Cabourg. It features a spa with a swimming pool. If you have an electric vehicle, there are three charging stations on site.
Plus de commentaires
dans Google
Christophe Goncalves
.
26 avril 2026
10,0
Excellent hotel with very welcoming staff
Plus de commentaires
dans Google
Eric JACQUELINE
.
03 avril 2026
10,0
We particularly appreciated the warm welcome and helpfulness of the entire team, their excellent recommendations for must-try restaurants, the cleanliness of the premises, and Chloé's massages, whom we especially commend for her professionalism and the quality of her work. We will be back!
Plus de commentaires
dans Google
Véronique EDERY
.
02 avril 2026
10,0
Between comfort, tranquility, and quality amenities, this stay was a very pleasant experience that I recommend.
Plus de commentaires
dans Google
Duangchai Nok
.
28 mars 2026
10,0