Overall very nice stay with amazing location near the Arc de Triumph - that's really what you're paying for along with a nice place and good service. We didn't use services much and didn't eat at hotel. Only a few negatives during our 4 night stay. Service: Great service was marred by a single poor communication over some clothes we accidently left in the room which eventually was taken care of. Room: very nice except for the shower/bath. Not a lot of water pressure and you're showering in the tub with no curtain or enclosure. Not terrible but not great. Some of the hallway carpet is LONG overdue for replacement but I'm nit-picking here.
The Lambert family has mixed feelings about the Raphael, which didn't leave a pleasant impression. Everything about it was "sad," despite its view of the Eiffel Tower and the Arc de Triomphe. A major renovation was in order, and it's currently underway. We'll update this review when the Raphael's restoration is complete.
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