The photo album was really beautiful and looked high-quality.
However, you have a problem with your customer expectations:
The quality standard you allow for photos is too low. Some of the large photos in my book look pixelated and blurry. Not a disaster, but certainly not a top-notch result.
Furthermore, in the order confirmation, you guaranteed me an earlier delivery date than you were ultimately able to meet. You then confirmed this incorrect delivery date again in writing a few days later. This led to great disappointment because the gift wasn't ready in time for the occasion, despite your repeated promises. Reimbursing me the €5 shipping costs doesn't help in this situation.
Your website is great, and the photo album creation tool is incredibly easy to use. You responded to my email quickly and kindly.
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FGnk12
.
24 février 2026
8,0
Excellent printing, excellent customer service, and very high-quality photo albums. I recommend them 100%!
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Arielle Grenu
.
24 janvier 2026
10,0
Excellent quality photo album! We entrusted Atelier Rosemood with the creation of our wedding album and we are very happy with the result. The price is slightly high but acceptable given that it's made in Nantes, the product is of impeccable quality, and the customer service is responsive and attentive.
I will continue to use your services for my future albums.
Thank you very much.
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Laetitia Texier
.
21 janvier 2026
10,0
I wanted to thank you because I have all my albums made with you, and they're magnificent. I get so many compliments from people I know. I'm really very satisfied. Thank you.
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Clara Maffei
.
21 janvier 2026
10,0
The print quality is perfect, the rendering is precise, and the paper is of very high quality. The packaging is particularly careful, with real attention to detail. The customer service is professional, responsive, and pleasant. A reputable company that I recommend without hesitation.
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Jungle pulse
.
16 janvier 2026
10,0
I'm extremely satisfied, everything looks great :)
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Gzm B
.
09 janvier 2026
10,0
Ordered 3 lay-flat albums for our wedding: the albums exceeded our expectations, excellent quality
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Typhaine Baudoux
.
27 décembre 2025
10,0
We created our wedding invitations and thank you cards on Rosemood. It's easy to use and the results are high quality.
If needed, customer service is quick to respond.
We recommend it!
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Clotilde Groh
.
12 décembre 2025
8,0
Always very satisfied with the quality of the photo albums I receive! I also want to highlight the helpfulness and friendliness of the customer service team. Thank you to everyone! My albums bring joy to everyone 😍
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Alexandra Ohayon
.
09 décembre 2025
10,0
A wonderful experience! 🤩 We used Rosemood for our wedding!
The feedback is very positive; the cards are superb and perfectly met our needs in terms of both content and design. The quality is excellent!
The customer service is top-notch, always available and attentive.
I highly recommend them! Thank you! ☺️
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Sona Fen
.
28 octobre 2025
10,0