le ptit champêtre sur Nantes

Very happy with the delivered items (mounted prints and a hardcover album). The delivery time was very reasonable (8 days). The customer service was responsive in answering my questions. The website is well-designed. Plus, there are promo codes available. I was just surprised by the shipping costs when I checked out... Otherwise, I recommend them :)

First time ordering from Rosemood. I'm really happy with how my vacation photo album turned out. It's beautiful and high quality. The website is very user-friendly and intuitive, with a wide selection of layouts and fonts. Good value for money. Delivery was on time and the packaging was excellent. I recommend them.

Excellent customer service! Beautiful albums!

Update: See end of message (1 star -> 4 stars) Very disappointed with the package received this evening: it doesn't match the order, one out of every two photos wasn't printed. Repeated errors on the proof, significant delays that became unacceptable because of these errors. No order or proof checks before shipping. Delivery times not met, much longer than advertised. Difficult to reach. All this despite very high prices and (very long) shipping costs charged independently of an order amount of over €350. We won't be fooled again; the competition will be getting our next orders. Update: After contacting customer service (a very nice lady), our problem was addressed, the entire order was reprinted with corrections and verification by the graphic designers, and shipped, at no extra cost. So the rating goes up to 4, because the quality is there, thankfully; it's a shame to have had to go through this hiccup. Don't hesitate to call customer service right from the start if you want things to go smoothly.

I finally started making travel albums. And I'm not disappointed!!! I'm thrilled with the results of my three albums. I highly recommend it!

We've been ordering our photo albums from Rosemood for five years now! We've never been disappointed! Their customer service is top-notch; it's rare to find one so responsive and understanding. I highly recommend them.

The photo album was really beautiful and looked high-quality. However, you have a problem with your customer expectations: The quality standard you allow for photos is too low. Some of the large photos in my book look pixelated and blurry. Not a disaster, but certainly not a top-notch result. Furthermore, in the order confirmation, you guaranteed me an earlier delivery date than you were ultimately able to meet. You then confirmed this incorrect delivery date again in writing a few days later. This led to great disappointment because the gift wasn't ready in time for the occasion, despite your repeated promises. Reimbursing me the €5 shipping costs doesn't help in this situation. Your website is great, and the photo album creation tool is incredibly easy to use. You responded to my email quickly and kindly.

Very responsive service regarding a modification request and the final result is great, thank you very much, I recommend them 😊

This is my third order of invitations from Rosemood, and I'm always very satisfied with the delivery. I highly recommend them for the quality of their products, their follow-up, and their advice. Thank you to the team!

Excellent printing, excellent customer service, and very high-quality photo albums. I recommend them 100%!