Le Relais de la Croix d'Or sur Ermenonville

28/09/2024: Beautiful place outside. On the other hand, everything inside leaves something to be desired. The place is not well maintained. The meeting rooms are basic. Carpet with large stains. Uncomfortable chairs. Insufficient tea and coffee. Large room but the heating did not work! When it’s 14 degrees and humid during the day because of the rain and less than 10 degrees at night, it’s very uncomfortable and unpleasant. Despite the complaint at reception, the unfriendly gentleman who was officiating told me that the heating was working! He ended up bringing me a mini auxiliary heater that was totally insufficient to heat the bedroom and the bathroom. Furthermore, the table is more than average… So, a very disappointing experience that I will not repeat.

26/09/2024: The castle itself is exceptional, as are the setting and the service. The restaurant has an inventive chef and top-notch service, thanks to Lennart. The hotel reception is welcoming and professional, the manager is passionate. We'll come back :)