We originally booked a different room but were recommended to change the room if we wanted a balcony - we changed to the duplexe which was more expensive and we were lead to believe this garden would be private however it was a shared garden for all guests. If we came again we would stay in the main hotel. The room felt a bit dated and a little dark - with not much privacy due to the shared garden, there was an extra charge for coffee pods and no milk provided - for the price we paid we felt these could be included. Other than this the people at reception were very friendly and the location was great.
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