Les Capucins sur Avallon

The reception was very friendly. We had a room in the rear (newer) part of the building on the first floor. The room was quiet, and you could even sleep with the window open. The bed was comfortable. The hotel is well located for exploring the city, and parking is no problem. Breakfast is simple, but everything is available and is constantly replenished. Unfortunately, our room wasn't completely clean. There were still visible crumbs on the floor, and hair and glass/cup rings on the white table. The sliding door in the bathroom is a good, space-saving idea in principle, but the execution is flawed. You have to slide the door directly across the carpet, which makes it very difficult to open and close. It also sticks out significantly from the wall, creating a large gap, which somewhat compromises privacy when using the toilet. However, the room was still okay for one night.

I recommend this establishment. The staff is welcoming and professional. Everything was perfect until the owner arrived to take our payment. He was very unpleasant because we had booked through Smartbox. He claimed he had fed us for free and therefore lost money. Simply withdraw from the system and you won't fill your establishment anymore.

A very pleasant hotel; we had a spacious room and bathroom. There's the option to eat outside in the evening under small trees 🌲👍 and it's close to the city center.

Second experience, the hotel and restaurant were okay overall, the staff seemed a bit overwhelmed at times and not always smiling, but hey, it could be worse!

Perfect place for a short break or a longer stay. The place is pleasant and very well maintained. There's a restaurant and a breakfast room. The rooms are air-conditioned and quite spacious. The staff is very professional.

The welcome was perfect, the room spacious and well laid out. Ideally located. The only downsides: The mattress was a little too soft and it's a bit noisy in the morning when the room overlooks the lower courtyard.

Friendly welcome. Spacious and nicely decorated room. The mattress was too soft for our liking. The only downside was the noise from the staff early in the morning when the room overlooks the inner courtyard.

Good service. The breakfast buffet was well-stocked and of high quality. The meals were carefully prepared and delicious. As for the rooms, if you stay in the 18th-century annex, they lack a bit of comfort and amenities. Nevertheless, the hotel remains a place where you could easily stay for several days.

A very pleasant hotel. A calm atmosphere. The restaurant is superb. The rooms are clean. Parking is easy.

We simply enjoyed the restaurant; the food was very good, BUT!! We had a rather peculiar waitress... she cleared our empty glasses under the pretext that we didn't drink wine, and she answered us abruptly whenever we asked her a question. If that's her sense of humor, it needs improvement... I feel sorry for her colleague, who was very friendly.