16/09/2024: For a Michelin starred restaurant, we were pleased with the food, however we were disappointed in the service provided. For a standard 3-course meal (entrée, main, dessert), we spent a total of 3 hours at the table, as the wait for each course was very long. At our arrival, we were greeted by a waitress and our order was taken by a second older waitress. Pleasantly surprised by their wine selection, we made a few pictures of the wine menu as a remembrance and to research the wines in our own time. This second waitress noticed and harshly asked us why we were taking a picture. Following our explanation and apology (her tone implied that was she not pleased by this), we offered to delete the photos off our phones. She then replied in a cold manner, saying there was no need, but that she prefers that customers ask first, before taking pictures. We understood her point, however her tone was extremely unpleasant and nobody had told us/it wasn't indicated anywhere that pictures of the menu were not allowed. This set an awkward tone for us as customers, as we hesitated to take photos of the nicely presented dishes throughout the night, for fear of being scowled at again.
There were also a few details we noticed, such as the lack of table cloth, no individual plates for the bread (nowhere for each person to put their piece of bread, eventually needing to put it back onto the serving plate or on the table, which is a bit improper).
Although the food was good, our experience (especially in regards to the customer service) was not very pleasant overall, we will not be dining there again.
14/09/2024: Magical from start to finish.... Very generous service, dishes, atmosphere.... A Must 👍