Dirty and inattentive staff; I waited alone for 15 minutes at the counter while employees walked by without paying any attention to me or asking what I wanted.
I came to the drive-thru on Monday, and the person handing me the food didn't say hello. She just said, "It's B52." I replied, "Hello, yes." I used to work at McDonald's in Wattignies, and the first thing they teach in training is customer service. Things have clearly changed; it's like working at the social security office, just counting numbers. I didn't start this message with "hello"—it's not fashionable anymore...