A fast-food place that's really not very fast; it's never very busy, but you often have to wait a very long time to be served.
Stop delivering burgers to your table and get some staff in the kitchen!
As a regular customer, I must say I'm always well received. The coffee is excellent and the food is fresh.
My only complaint is the rather cramped and unwelcoming restrooms. Otherwise, let's hope the meat remains non-halal, unlike some competitors... Respect for animal slaughter, if I may say so, must continue... at least in France.