McDonald's sur Metz

McDonald's is always comforting.

Hello, I placed an order, unfortunately the two burgers weren't raclette but regular. I don't usually quibble over a few cents, but the burgers are €1.20 different... that's a bit annoying...

Contrary to Mr. Alain V's previous review, I found my experience at this place to be absolutely fantastic. I discovered a staff member who was incredibly attentive and responsive to my girlfriend and me. Honorable mention goes to the young, smiling, muscular, dark-haired man—I'd say about 1.75 meters tall—who kindly came to clear our tray. Perhaps it was Matteo, I don't remember exactly. So far, so good! A slight disappointment arose when I had to use the restroom and spotted a little "gift" left in the toilet bowl. Indeed, the toilet seat was thoroughly lined with excrement. Being the good citizen I am, I immediately reported it to the staff, who quickly took care of removing the package. However, it's true that I had a brief moment of disgust and revulsion when it came time to enjoy my Nutella-topped sundae. Thank you to the team, congratulations to the artist.

Meals served cold fries every time

Very clean and spacious. Great design. The menu was good. I wasn't a huge fan, but I would go back. That was a while ago. Now the cleanliness leaves much to be desired. I stayed there for two hours while waiting for my husband, and I didn't see a single broom, cloth, or damp cloth to clean the tables 😱😱 It's a pigsty

Great McDonald's...friendly staff and excellent service. Very clean McDonald's. My son loves it compared to others.

A few weeks ago I would have given it 5 stars, but I fear a decline in standards, so I'm letting you know that it's time to get back on track! On my last visit, there were no beers offered on the menus, neither in 25cl nor 33cl bottles, "because we don't have any at the moment" (thanks for this invaluable explanation). Customer recycling is back, which I was glad had disappeared, but as usual where it's practiced, the bins are overflowing and things are left loose. This is certainly not very cost-effective in terms of the time your staff spends compared to the previous system of collected trays. It discourages respectful customers when they have to walk behind KSOS (a type of waste container), not to mention that it's a complete disaster for the environment, with the municipal waste collection service probably having to put everything in the general waste bin due to the mixing of different types of waste. The service in the dining room was still fairly quick, but not as fast as before (to be fair, it used to be exceptional; I was often served as soon as I sat down!). I also noticed the absence of music for about 10 minutes when I arrived, then it started playing at an excessively loud volume. Your hard-of-hearing colleague seemed completely indifferent to the well-being of the few customers there in the early afternoon. In short, I was a regular customer and still am for now, but you need to take action if you want to keep your regular clientele.

I'm giving one star for the service because I arrived at 9:00 AM, right when they opened, but I was told nothing was ready for service. For me, who only had time to eat there between 9:00 and 9:30 AM, that was a no-go. You should update your opening hours if your service isn't available at 9:00 AM.

Not the full menu available, but when a fast food restaurant is this well-run, it deserves a mention! Fast and impeccable service, never any mistakes with orders, probably the best-run McDonald's in Metz.

As a loyal customer of the Boulevard de Trèves location for the past four years, I'm surprised to see the wait times get so much longer lately. The staff seems distressed and has lost its smile. What's going on?