Novotel Cafe sur Le Havre

Staff, with professionalism, proactive approach and top-notch organization

Really fantastic. Rooms are simple but spotlessly clean and the bed is seriously comfortable. Tick. We paid for breakfast after waking up at 6am with jet lag and it was amazing! Simple, but fresh and lots of local produce - one of the best buffets in years…sorry for eating the whole of that small dark rye and grain loaf! If you’re arriving by train, this is very convenient (100m walk) and the funky docks area is a 5 min walk. Two supermarkets within 300m and the tram to the beach is similar. If you come to Le Havre for the first time, and the weather is ok, throw on your walking shoes and just explore through the old streets for a few hours… keep heading up the hill and you’ll be rewarded with views of a friendly, honest and very historic city. The staff at the Novotel are amazing too - a real credit to the hotel. We will be back! Photo is of a late Sunday night croque monseur (ham and cheese toastie). So good!

A decline in quality was observed during this stay despite the highly motivated and dedicated staff, particularly at reception and in the restaurant. The hotel exterior was dirty, the elevators poorly maintained, the restaurant closed, our room was left unlocked (twice), there was no longer an agreement with the neighboring parking lot, and we had to request the promised services… This is a beautiful establishment that, until now, had provided us with complete satisfaction (4-star Accor rating). Fortunately, the staff's motivation and professionalism made for an overall pleasant stay. Profitability = decline in quality?

The service provided during our seminar was perfect. We accommodated 68 people with excellent facilities, including the meeting room, breaks, and lunch. The sales team provided discreet and efficient support. Our preliminary discussions were highly professional and productive.