Pizza Arrive sur Montpellier

Excellent pizza, clean shop, delicious pizza, quality ingredients, artisanal dough, impeccable and very professional service, thank you 🙏

Excellent staff, warm welcome, the pizzas are delicious and generous, I highly recommend it. For me, it's one of the best pizzas in Montpellier.

A pleasant welcome, but still some work to be done to live up to the price. I always prefer to give honest and constructive feedback, starting with the positives rather than focusing solely on what's wrong. The welcome was pleasant: the person was smiling, kind, and warm, which is worth highlighting. Human contact remains important. But beyond the welcome, the entire customer experience must also be considered: the quality of the product, the quantity, the cooking, the hygiene, the ingredients, the price, and the little perks offered to the customer. Regarding hygiene, some points deserve more attention. Wearing gloves isn't necessarily more hygienic when they're used to handle the pen, the cash register, the money, and then the food. What really matters is rigorous and consistent hygiene, with clean hands and/or gloves changed regularly depending on the handling. As for the pizza, there's still room for improvement. The dough could be significantly better, particularly the type of flour used. The baking is sometimes uneven, with some areas overcooked or burnt. The shape and distribution of the toppings aren't always uniform either. The toppings could also be better balanced and more generous with certain ingredients. On a pizza like the Montpelliéraine, for example, the potatoes seem to dominate, overshadowing the other ingredients that are supposed to be part of the topping. The cheeses could also be more flavorful, as some lack character. And then there's the question of value for money. The prices are still within the average range, and customers can find superior quality pizzas at some competitors, sometimes made with excellent ingredients and baked in a wood-fired oven, resulting in a different outcome. When you pay a certain price, you have the right to expect consistent and high-quality results. In a highly competitive market, offering small perks to build customer loyalty would also be beneficial: a loyalty card, a free pizza or topping after several purchases, special menus or deals, daily offers, a discount on the second pizza, etc. These are sometimes small gestures, but they can truly make a difference and encourage customers to return rather than try somewhere else. Ultimately, I'm not giving this review to criticize the establishment; quite the opposite. There's a good foundation, particularly in the welcome and customer service. However, if the quality of the ingredients, the consistency of the cooking, the toppings, the hygiene, and the value for money were improved, the experience could be significantly better. When a customer comes to eat a pizza, they simply want to enjoy themselves, get their money's worth, and want to come back. Ultimately, that's what distinguishes a place you visit once from a place you become a regular customer.

The quality of the pizzas is incredible, you can go there with your eyes closed.

Pizza were ok but nothing spectacular. Price were good tho.

Oh great! Discovered by chance and have been a loyal customer ever since.

Everything is perfect. The staff is VERY KIND and the pizza is AMAZING.

The best pizzas in Montpellier. Never disappointed. Always a great welcome 😉

Best pizza in Montpellier, a real treat…