The kitchenette is decent, with a wide selection of products, and the staff are very friendly! Nice atmosphere.
However, the delivery service leaves much to be desired. Many items spill, and something is missing from every single order. On our last order, we asked for a gesture of goodwill, and we received two desserts, so thank you for that.
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Order from September 15th 👍🙂 THANK YOU SO MUCH FOR THE GOOD GESTURE! STEAK PLATTER 🔥 + POTATOES 🍟 🙏🙏 ( + TIRAMISU) ➡️ SEE THE 2 PHOTOS...📸
I wanted to leave you a brand new review with photos of last week's delivery... 👍🙂 but Google doesn't allow it. Apparently, it must be impossible to leave two different reviews, even several months apart...? 🤷🏼♀️
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[Good evening Liam, given your somewhat surprising response to the Yellow Pages review...🥹Indeed, we really misunderstood each other unfortunately...🤷🏼♀️ When I contacted you, I had already tried on your website around 9:45 PM...And when I finally got through to you at 10 PM, I never asked you to reopen the kitchens on purpose!? Since you're normally still open, serving customers until 10:00 PM, as you told me the day before (until 10:30 PM), because if a restaurant owner has their kitchen closed and says so, of course, we completely understand. 👍 Especially in a profession that isn't always easy. And actually, my question was simply: Could I order and pay directly online on your website: 1 meal deal (to get a drink) but have the exact same cooked steak 🔥 + potatoes as the first time? 🤷🏼♀️ But I think that probably in the rush of your service with a high volume of orders, you just must not have understood my question correctly, unfortunately, 😬 and you answered yes, even after I rephrased the question... mistakes And misunderstandings happen... And you and the other person found me to be "a nice lady"... and I still am! I understand that mistakes are humanly possible. So perhaps I could speak with you directly, as you offer other customers, to clear up this misunderstanding. (I would have left you a voicemail on your answering machine, but unfortunately, there isn't one. 🤷🏼♀️) So, let's put the past behind us and start from scratch, if you don't mind.
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[Order of August 19th: I didn't quite understand what happened with the order...??🤷🏼♀️😟 I was expecting, as requested by phone, to receive the same quality of STEAK MINCED (supposedly fresh, cooked over a wood fire, delicious...🔥 the first time...early August...!?) However, having wanted to order directly online from your website...choosing a meal deal (with a drink included), I ended up with something completely different in terms of steak quality...this time definitely frozen, overcooked...So I really did ask for the same thing as last time...👀🤷🏼♀️😢 In that case, you should have just said when ordering through the website..."a burger meal deal", when you just wanted the same good steak as the first time...🤤 Well, in reality➡️ It wasn't the same product...!?🤷🏼♀️🥺 So I would have ordered the same dish for €13 as the first time (No drink, oh well...) so I can enjoy it again! 🥴 It was really too dry to eat... 😢 Big disappointment... 🤦🏼♀️ But I repeat, there must have been a communication problem with the rush of all your orders... It can happen... 🤷🏼♀️ By the way, for your information, even the potatoes were different... 🥔 too grilled and too fried, very oily... NOT AT ALL LIKE THE FIRST TIME... 🤷🏼♀️ Really bad luck that we didn't understand each other properly, I think... 🥹 So, yes, disappointed about last night and a little sad too, as you say... But nothing too serious... So feel free to write to me privately. PS: I would have preferred to be able to write a second, different review...🤷🏼♀️ but apparently that's not possible on Google...
*************************************** 1st REVIEW Ordered at the beginning of August:
Really not disappointed, very happy...👍
First time: 1/2 chicken/fries🍗🍟 (see photo) and tonight, a perfectly cooked wood-fired hamburger🔥, delicious taste... and potatoes! 🤤 Great value for money, and great telephone service, with a real customer-centric approach...🙏🙂
Thank you again for the quality, the friendliness,
and the top-notch service! 👍
P.S.: The delivery driver was punctual and friendly. So I recommend Pizza Kelly, whether it's the substitute driver or the owner, Liam...^^ You can tell they enjoy their work and want to delight their customers.
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louloublue06
.
01 mars 2026
8,0