Pub O'Malleys sur Marseille

26/08/2024: Very good hotel overall Positive point: -the location: you can go to the beach on foot, there are small shops at the foot of the hotel (pharmacy, gas station, snack bar, tobacconist, etc.) - the cleanliness of the hotel: service Really great housekeeping - the kindness of the staff, in particular the pool bartender, the breakfast team - the decor of the hotel - the quality of the food offered and the breakfast - the comfort of the bedding Area of ​​improvement: - it is impossible to reach reception by telephone except in the evening from the one in the room or from our cell phone, there is often only one person at reception who is already busy with arrivals/departures on site - the snack menu during the day there is not enough choice - it's not possible to go from the kitchen to the restaurant even though it's right next door, you have to go all the way around - lack of follow-up on requests: I am still waiting for someone to call me back regarding my daughter's blanket which was lost by one of the maids who accidentally put it in the dirty laundry while changing the sheets on the baby bed. I immediately reported it and I kept asking about it because they said they would get back to me in vain...this happened the day before we left and they were supposed to call me back and tell me return it by post but I still have no response and it is impossible to contact reception! It’s a white Jacadi comforter!

09/08/2024: A very nice hotel which has had a makeover, pleasant service and a location close to all amenities. A large swimming pool, sauna and steam room are also available; a gym but very few machines and a whirlpool (although under maintenance in the middle of May and all its public holidays, this should be planned during the low season). A little high value for money but the hotel is pleasant.