22/03/2026: We spent four days there and it was a fantastic stay. From the bus that takes you to the airport, everything is top-notch. The hotel is magnificent, the view is impressive—perhaps a little less so if you're facing the other way. The heated pool is lovely, and the staff is very attentive from the very first moment, always smiling. They gave stickers to the children, and despite the number of guests, they maintained a high level of professionalism. The rooms were relatively clean, and the cleaning staff is very busy; you can see that immediately when you're in the hallways, which are also very clean.
I don't know how they manage to do that all the time! :)
In short, the hotel is very clean. Perhaps one drawback: I think the bathrooms are a little dated; there are no walk-in showers, only bathtubs.
The furniture is also a little old and doesn't always work. The hotel is a five-minute walk from the park with a fantastic lake.
So, what can I say about the buffet and restaurant? They're excellent (fish, seafood, meats, etc., and sides). There's something for everyone, and the breakfast is top-notch. You can tell it's a 4-star hotel in terms of service and food quality compared to the rest of the park, although I was quite surprised, given my memory of the food in the park, which was actually very good.
We had dinner at the Hotel New York, which I highly recommend. However, I don't recommend the steakhouse outside; it's not really worth it, so you might as well stay at the hotel.
Well done again to the hotel team! Despite the cold and rain, we had a fantastic stay with lots of memories, and we can't wait to go back. Just to clarify, we were two adults with two children, and we all came back with our heads full of memories and can't wait to return! Thanks again, and see you very soon!
21/03/2026: Tired old hotel, I can still smell the room. Nice morning walk into the park but the security checkpoint was small so there was always a queue, made you think twice about going back in the day if needed. No fridge, very poor for a family oriented hotel when you have infant food/medication. The TVs are boxed in and the hdmi port on the wall is locked out with the hospitality mode remote, so forget bringing a steaming device. Reception is always chaos, especially when Mickey is there.