14/07/2026: Our stay was a mix of very positive and disappointing experiences.
When we arrived, the evening staff were incredibly welcoming and kind, even though we were traveling with our two very young children. We all stayed in one room with one bed, and everything went smoothly that first night.
Unfortunately, the experience changed at check-out. The morning staff member commented that she didn't understand how the previous staff had allowed us to stay because we hadn't mentioned our children when booking. If there was an occupancy or booking policy we had overlooked, I would have appreciated it being explained politely. Instead, the comment made me feel judged and unwelcome as a family with young children.
The hotel itself is lovely, and the professionalism of most of the staff was evident, which made this interaction stand out even more. Families with small children already face enough challenges when traveling, and a little understanding and kindness go a long way.
10/05/2026: The hotel itself is charming and full of character, but unfortunately the dining experience fell far below expectations.
We chose the tasting menu and ended up leaving multiple dishes unfinished — something that should raise questions in a Michelin-starred restaurant. Just to mention two examples, the asparagus sorbet was honestly terrible, and the trout course (which replaced the scallops listed on the menu, without anyone bothering to explain the change) was particularly underwhelming.
Service was polite, though not especially attentive for this category: no bread plates, butter initially forgotten despite asking, and water bottles not refilled unless explicitly requested each time.
On a positive note, the lavender and honey dessert was excellent, the bread very good, and the wine selection well curated.
Overall, the gap between the reputation, the actual experience, and the price paid felt too large. A restaurant with such history and legacy deserves more consistency, and Michelin recognition should continue to be earned at the plate.
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