Restaurant l'Ecuelle sur Aix-Les-Bains

04/07/2025: During a business trip, we booked a room at this hotel for its proximity and convenience. The room was functional and standard, suitable for one night, but a small refrigerator would have been appreciated, especially in the heat. We had been proactive in asking if we could check in a little early, as we might arrive very late. The staff was very understanding and accommodating, which is worth noting. However, a mistake was made when giving us the card: the wrong room key, which prevented us from entering. We had to contact reception to have someone let us in. Another small drawback: breakfast ends at 9:00 a.m., which is a little early, especially for a hotel. We arrived at 9:30 a.m. and everything was already tidied up. Fortunately, upon our departure, we were kindly offered a croissant and a pain au chocolat, which we greatly appreciated. In summary: a practical hotel, with a good welcome despite a few awkward moments. Suitable for a short business trip.

01/07/2025: The young man at reception did everything he could to help us and resolve a problem with a door and key that wasn't working. He was very pleasant and friendly, thank you. The room was clean and quiet, with excellent air conditioning. I recommend it.