Ok so here’s what my experience was at this place….mix emotions ..some good …some not so good…
1. The Rooms : Check in was good, rooms were ready early and one of them had a massive upgrade to the best suite in the hotel. The other room had bugs all over the place and required a change.
2. The staff: Professional, smiling and willing to help to resolve the bug issue immediately. No problem
3. The Restaurant: Beautiful setting, nice music, really good ambience with good lighting
4. The Service: Major inconsistency, several waiters coming to the table …asking the same things when you already spoke to the previous guy… Not sure if you’re order has reached the kitchen when in fact it reached it twice cause one dish was doubled …Then, a lot of unnecessary glasses, silverware crowding the table with no use for it..not removed until you finally ask….further our wine comes in glasses and not pored at the table so you can’t see the bottle and check that’s in fact it’s what you ordered …anything could have been sent without knowing what it was…
5. The food: At total mix and match from a really good high end steak to an appetizer looking like the salad came out of a coffee shop after staying a few days out or a piece of salmon that was half cooked with another side dish missing so obviously there is a coordination issue among all the waiters and the kitchen. How ever they are really polite but young and seem to be in need of a really good training.
6. To conclude our stay the breakfast is fantastic. There is everything you could possibly eat so overall it’s not bad but there is a lot of room for improvements