The staff were friendly, but unfortunately the service was extremely, extremely slow. When you’re just passing through, you don’t want to spend so much time waiting. We stood in line for over 30 minutes.
It seemed like every employee was only focused on their own specific task instead of helping each other for a moment to speed things up. A little more teamwork would make a huge difference and greatly improve the customer experience.
We left Subway absolutely thrilled, because the team working tonight was simply excellent!
A huge thank you to Marie for being so cheerful; it automatically puts a smile on our faces! 😁 The trio is just incredible; it brought back fond memories of when I worked there when I was younger. 😊
We stopped for a quick sandwich and received a fantastic welcome! The waitresses were lovely and offered great advice. It's so nice to have an experience like this at a motorway service area!