Waffle Factory Valenciennes sur Valenciennes

The seller was great, very friendly + the waffle was delicious

The waffles are still as delicious as ever, however, in this sweltering heat where kitchens seem to be infernos, I feel sorry for the staff. Being in contact with food, it would be preferable to be served by staff wearing gloves, or even a cap, rather than being faced with a waiter dripping with sweat and constantly wiping himself with his hands while serving. Thank you to management for equipping these premises to ensure that their employees suffer less.

The waffles were very good! But the service is appalling, even deplorable. I came one morning and a very unpleasant young man served me; he didn't make eye contact. I didn't even have time to finish ordering before he took my payment and told me to wait in the side. Completely unprofessional. I've never experienced this kind of service at this establishment. Luckily, the waffles made up for it.

Delicious hot dog, not to mention excellent!

Despite three attempts, I couldn't get a so-called "Andalusian" waffle, and I ended up with curry in every single one, even the last waffle that was supposedly made to order. What a shame!

Good place to grab a quick waffle, friendly staff

Delicious waffles, and the staff is fantastic! Despite a minor mistake on their part, they were responsive, friendly, and helpful. I'll definitely be back.