Les meilleurs restaurants en Mougins

30/03/2024: Exceptional place, relaxing and very quiet 🤩👍

23/02/2024: To flee ! Having made and prepaid a reservation through Booking for one night, I contacted the hotel to request the postponement/cancellation of my stay, following a last minute unforeseen event. The employee who answered my call started by telling me that I had to contact Booking (FALSE) which I did, and Booking immediately gave its OK for the postponement / cancellation of the reservation. The hotel categorically refuses this. The employee refused to let me speak to the Manager... efficient! I will not name the employees. I would simply say that this attitude is either desired by Management or punishable. I lose €190. It's not very serious. I would have expected a slightly more commercial attitude, especially since this was not my first stay at this hotel. This hotel disregards its loyal customers and it is shocking. It should be avoided. The team will spit in your face at the first opportunity! There are many other hotels around which show more respect towards their customers and who consider them other than cash cows.

30/03/2024: Exceptional place, relaxing and very quiet 🤩👍

23/02/2024: To flee ! Having made and prepaid a reservation through Booking for one night, I contacted the hotel to request the postponement/cancellation of my stay, following a last minute unforeseen event. The employee who answered my call started by telling me that I had to contact Booking (FALSE) which I did, and Booking immediately gave its OK for the postponement / cancellation of the reservation. The hotel categorically refuses this. The employee refused to let me speak to the Manager... efficient! I will not name the employees. I would simply say that this attitude is either desired by Management or punishable. I lose €190. It's not very serious. I would have expected a slightly more commercial attitude, especially since this was not my first stay at this hotel. This hotel disregards its loyal customers and it is shocking. It should be avoided. The team will spit in your face at the first opportunity! There are many other hotels around which show more respect towards their customers and who consider them other than cash cows.