Les meilleurs restaurantsde cuisine américaine en Biganos

16/10/2026: We were served by a lovely lady, very professional, very polite, and eager to please. The service was quick and pleasant, the best I've ever experienced at McDonald's. And I noticed that almost all the servers were visibly disabled workers, which I thought was fantastic! Thank you, McDonald's Biganos, it's a pleasure. I was disgusted by the table next to ours: a woman with her three children (around 10-12 years old) who all spent their meal making fun of the servers when there was absolutely no reason to! It annoyed and angered me immensely. Afterwards, you wonder why everything goes wrong, but if parents aren't capable of being respectful and setting a good example for their children... I pity their foolishness! In any case, well done and thank you, McDonald's Biganos!

07/10/2026: Dinner for five on a Saturday night. When we arrived, it wasn't too busy: six cars at the drive-thru, no Uber Eats delivery drivers waiting, and about ten people waiting for their takeout orders at the counter. Five or six tables were waiting for their dine-in orders. It was busy, but manageable. We placed our order at the kiosk and went to sit down. We could see the staff were struggling. We thought they were understaffed. Fifty minutes later—yes, you read that right, far from 3 minutes 30 seconds of service, far from traditional restaurant service—in short, fifty minutes later, we received the first part of our order. The sandwiches: the meat and bread were cold; they must have sat on a tray for a while after coming out of the OAT (the unit that holds the made-to-order sandwiches), and the fries: soggy and cold. We asked for at least a replacement for the fries, which were returned to us, hot this time. The employee took our order and said they would bring our drinks as soon as possible. Ten minutes later, still nothing. I went to the counter and asked the person who took my order if I could have my drinks. They reassured me, saying they were coming. I received a 50cl drink that I had paid for, filled below the 40cl mark, and another drink that wasn't the one I had ordered. I calmly asked for what I had ordered. After ten minutes, I finally received all five drinks, which I carried home myself on a tray. The staff were never aggressive; we could see they were just being put through the wringer. We didn't complain, and everything was handled relatively calmly on our end. I know all too well what these situations are like, having worked for the chain for 14 years, from employee to manager, and for a year at a competitor. But in 15 years of working in fast food, not counting all the years I've been a customer, before and after, I have NEVER seen such poor management, such catastrophic customer service. And yet, I've worked openings, shifts on game days, nights out at clubs, and evenings at big events. With far more customers. But I've never seen anything like this. It's worth noting that the previous time, we also experienced terrible service (our order was delayed for 15 minutes, spilled right in front of us, including a drink on my wife). Then, the order was refilled after 10 minutes. So, half an hour the previous time, about an hour and twenty minutes the last time. Before, we came with pleasure. Since these two deplorable experiences, we're disgusted. The monopoly in the area is likely to change if management continues with this kind of approach. In any case, we will now turn to the competitors, such as the chicken colonel, or the King.