Les meilleurs restaurantsde cuisine américaine en Beziers

06/04/2024: Exemplary staff... very friendly atmosphere...

04/04/2024: served by Laura and I thank her for this good welcome, excellent and pleasant waitress!! This adds something extra to the experience!!

01/04/2024: Deplorable and unacceptable reception by the manager of this franchise. We arrived in the restaurant on Friday March 29, 2024, an evening to have a good time, we were received by a very friendly receptionist who invited us to take a seat. We ask if the offer we received by email from Buffalo Grill headquarters is functional (25% on dishes). The receptionist doesn't really know and goes to look for the franchise manager who arrives and says no, certainly not, I am a franchisee and I do not accept this discount because my establishment is not one of the Buffalo Grill restaurants that opens to this offer, you have to go to Narbonne or Montpellier. We show him that his establishment is part of the offer and he checks and tells me, no no I won't give you the discount. Obviously, the manager is in denial and gets upset when he sees that his restaurant is present in the list of participating restaurants. Given the reception, the bad faith and the false advertising, we decide to leave. The manager of the franchise threatens us by specifying that we are filmed on multiple occasions even though we have never raised our voice and have never threatened the agents or the manager of this franchise. When leaving the restaurant, the manager of the brand even uses his words, I site “I DON'T CARE ABOUT THE C..... BECAUSE I'M A FRANCHISEE AND I DO WHAT I WANT”, not taking into account that above his restaurant, he. “BUFFALO GRILL” was mentioned there. Where are we, among the crazy people where what......... We had come for a good time to unwind from a week of work. I can assure you that with a welcome like this, we are not ready to return to this establishment. We finally went to a brasserie with 3 brewers, and the welcome, the service was impeccable and the dishes were tasty and good. Even if you are the manager of the Buffalo Grill brand, you are not allowed to do whatever you want. Everyone is responsible for their actions!!! It was a perfect example that you showed that evening to your customers and all of your staff.

21/03/2024: We were very disappointed with our visit. Regulars of the chain, It had been a long time since we had eaten at the buffalo in Béziers (opposite Auchan). For the price of the Sheriff Menu, starter, main course, dessert and drink, quesadillas were to cry the fries were overcooked and greasy the oil should have been changed the meat was not cooked properly and the dessert a crème brûlée which should have been served lukewarm was cold.