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McDonald's
Hendaye
18/08/2026: So what can I say...? In my memory, McDonald's is considered fast food... 🤔
I don't know if waiting over an hour and a half for an order that was half (and I mean half) forgotten can really be called "fast food."
When you point it out, they brush you off as if it were your fault, telling you, "I'm not a mind reader to know your order." And I won't even mention the tone they used when they said it to me, but logically, since you were able to prepare half my order, you must have read it at some point. So it's not a gift of divination you need, just basic reading skills, a minimum of organization, and a touch of politeness, especially when you make customers wait over an hour only to serve meals with half-empty drinks, sandwiches, and cold fries.
Let's not dwell on the cleanliness and the staff's lack of effort; remember to bring tissues because none of the restrooms are stocked with toilet paper, and customers have to pick up the fries lying on the floor to prevent other customers from slipping on them. A serious reassessment and improvement would be wise, perhaps even a complete change of staff, who, by the way, don't hesitate to be rude to customers. The atmosphere among colleagues is palpable; it makes you want to work there!
In any case, what reassures me is that we waited 1 hour and 30 minutes; other families waited over 2 hours and 30 minutes. And whether it was for a refund or the order itself, the wait and the incompetence were identical. Good luck to the next customers!
16/08/2026: There were oversights in our order, no napkins, the burgers were assembled hastily, and the service at the table was so poor that the person who brought us the trays seemed completely exhausted. We're still waiting for a greeting and a thank you.
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