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McDonald’s
Craponne
07/11/2026: Very bad experience.
The tables were very dirty. I asked the waiter three times to clean them, but he never came!
The service was extremely slow.
I ordered and paid for macarons, but they brought me a tray without the desserts.
Thinking they'd forgotten something, I went to the reception/kitchen area, and our waiter told me they were out!
If I hadn't gone there, he would never have offered me any desserts and wouldn't have even explained that they were out (even though I had paid for them).
I think there's a real problem with understaffing, and those who are there are completely untrained (and, what's more, totally uninterested in customer service!).
01/11/2026: @McDonald's But you're not trying to improve 😡 5th review: one sandwich is missing a steak and the other a rösti.... if I worked like that, I'd be fired!!!! There's only one McDonald's near me, the worst one I think. We always go to McDonald's to please our children, but we're always very, very disappointed. 4th review April 2025: still no improvement, but oh well, it's the closest one to our house, so they don't care... 2 weeks in a row I ordered a double fish, arrived home, a single fish.....
3rd review January 2024: I'm attaching a photo. Iced tea, I'll let you be the judge.... but it didn't bother the person who closed the iced tea counter.
Always forced to give 1 star when it deserves 0. Update January 2023: again very disappointed by the management of this McDonald's. Incomplete drive-thru order, as usual. No empathy whatsoever when I called to complain. No one on the phone was friendly or even pleasant. Nothing has changed since my last review:
Very bad McDonald's. The manager is incredibly rude to customers. Impatient. Not customer-oriented at all. Plus, there's always something missing when you order from the drive-thru. And they never have the promised Happy Meal gifts. Avoid this McDonald's at all costs.
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