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01/10/2026: More and more expensive for less and less food. Bye McDonald's!

30/09/2026: This morning, I went to McDonald’s around 9:15. There were two employees: a young one and an older one. I placed my order at the kiosk and then waited. A little later, the young employee brought me my order. Up to that point, everything was perfectly normal. A customer who had arrived before me then came to ask about her order. She had already received a drink and a pain au chocolat, but it seemed like something was missing. At that moment, the older employee suddenly came up to me and said something like, “This isn’t yours,” referring to my burger. Without waiting for me to reply or explain anything, he immediately took my burger with his hand and walked over to the other customer. Just as he was about to reach her, he turned around, came back to my table, and placed the burger back in front of me without saying a word. No explanation, not even a simple "sorry" or "excuse me." It was therefore obvious that he had made a mistake: the young employee had indeed given me the correct order. The problem seemed to actually concern the other customer's order, which may have been blocked or not properly transmitted or printed in the kitchen. I obviously don't know the exact reason. What I find particularly disrespectful is that an employee would take a customer's food in this manner, intend to take it to someone else, and then hand it back to the customer after realizing his mistake, without any apology or explanation. I don't know if this behavior had any racist motivation, or if this employee was simply having a bad day or experiencing personal difficulties. But in any case, it absolutely does not justify treating a customer this way. The ordering process at McDonald's is quite clear: I placed my order at the kiosk, and it was properly registered. If I had any doubts or problems, I could have simply checked my order before taking the food that was in front of me. I would also like to point out that the young employee was perfectly polite and pleasant to me. My dissatisfaction stems solely from the behavior of the older employee, whom I found particularly unpleasant and disrespectful. This kind of behavior toward a customer is, in my opinion, completely unacceptable.