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31/01/2026: Every time I order or eat in, the fries are always lukewarm, sometimes even cold. Today I went to pick up my order at the drive-thru this evening; it was busy, so I thought the fries would be hot. When I got home, my daughter said, "Mum, yuck, they're like cardboard, they're cold!" We pay for a service that keeps increasing, and they can't even serve hot food. The only time I've been served without any problems is when the new manager is there. I'm grateful to him for taking his job seriously.

21/01/2026: Cold fries and... a very long hair that gets all over the food on the tray... Please maintain hygiene.